Returns & Exchanges

At AJ Global, we want you to be completely satisfied with your purchase. If your fashion finds aren't a perfect fit, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.