Frequently Asked Questions
Everything you need to know about shopping with AJ Global
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days, while express options are available at checkout for delivery within 3-5 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand measurements to ensure a perfect fit.
What payment methods do you accept?
AJ Global accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Are the materials used in your clothing sustainable?
We are committed to ethical fashion. Currently, 40% of our collection is made from organic or recycled materials, and we aim to reach 75% by the end of next year.